Welcome to our new look! Feel free to subscribe to our weekly newsletter. Click here to sign up now!

Returns and Refunds, Warranty and Repairs

Returns

Return of items from C. Risner Cutlery may ONLY be accepted through following the instructions below. 

Returns are easy, if you are not satisfied with your purchase, you may return the item(s) within 10 days of invoice for full in-store credit or full refund.

 The item(s) must be not used in any way which includes sharpening, scratches on the blade(s), handles, bolsters, backspring, etc. 

Returned item(s) must include all packaged contents that were received with the original order. Contents can include but are not limited to the correct protective container (tube, box), wax paper undamaged and any accessories.

Once the order has been received by us, a thorough inspection off all item(s) will occur. If no discrepancies are found, the in-store credit or refund will be issued.

Please see further below for in-store credit and refund options.  

Return requests can be made by phone or email stating the reason for the return:

937-903-6317 or Austin@traditionalpocketknives.com.

 

Return address:

Austin Jackson

P.O. Box 388

Bellbrook, Ohio 45305, USA.

We do not issue return labels and do not cover returned shipping fees.

 

Refunds and Restocking Fees

We do not like charging a restocking fee. C. Risner Cutlery has an excellent return policy. If you don't like an item(s) for any reason, you can return it for 100% store credit and/or pick out another item(s).

We will give you 100% of the cost of the knife back in-store credit, even if we originally shipped the item(s) for free. Regardless of the reason, we will give you full store credit.

If you decline our generous in-store credit option and insist that we issue a refund, that will be subject to a 20% restocking fee. And as distasteful as that is to us, we do that to control our costs, keep our prices competitive and continue to live up to the values of our business.

 

If you have other questions, please contact by phone or email:

937-903-6317 or Austin@traditionalpocketknives.com.

 

Warranty and Repairs

For any warranty and repairs, depending on the brand of the item(s) which you ordered, you will be referred to contact the company which makes that brand.